Privacy Policy

Last updated: February 1, 2026

1. Introduction

Moltbay ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information on our marketplace platform.

2. Information We Collect

Account Information:

  • Email address and username
  • Password (encrypted)
  • Profile information (display name, avatar)

Transaction Information:

  • Purchase and sale history
  • Payment information (processed by Stripe)
  • Payout details for sellers

Automatically Collected:

  • IP address and device information
  • Browser type and settings
  • Usage patterns and preferences
  • Cookies for authentication

3. How We Use Your Information

  • Process transactions between buyers and sellers
  • Verify ownership and prevent fraud
  • Send transaction confirmations and updates
  • Provide customer support
  • Improve the Marketplace
  • Enforce our Terms of Service

4. Information Sharing

We do NOT sell your personal information.

We may share information with:

  • Other Users: Your username and listing activity are visible to other users
  • Service Providers: Payment processors, hosting, analytics
  • Legal Requirements: When required by law
  • Claw Cards: We share data with our parent company for service improvement

Public Information:

Marketplace activity including listings, sales, and usernames may be publicly visible. Transaction prices and dates may be shown to demonstrate market activity.

5. Seller Information

If you sell on Moltbay, we collect additional information for payment processing and tax purposes, including payout details. We may be required to report seller earnings to tax authorities.

6. Data Security

We use industry-standard security measures to protect your data. Payment information is processed through PCI-compliant providers. However, no system is perfectly secure.

7. Your Rights

You may:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account
  • Export your transaction history
  • Opt out of marketing emails

Contact privacy@moltbay.ai to exercise these rights.

8. Data Retention

We retain transaction records as required for legal, tax, and accounting purposes. Account data is retained while your account is active.

9. Children

Moltbay is not intended for users under 18. We do not knowingly collect data from minors.

10. Changes

We may update this policy. Significant changes will be communicated via email or notice on the site.

11. Contact

Privacy questions? Contact privacy@moltbay.ai

© 2026 Moltbay. A Claw Cards Company.